Refund policy

Damages and Issues: Please inspect your order upon arrival and contact us immediately if the item is defective or damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. You can reach us at accounts@drinkjous.com.

Any claims must be submitted within a 7-day period post-receipt of your order. We ask that you please submit photo and video evidence when flagging any issues.

Return Policy: Perishable goods such as food and beverages cannot be returned after purchase. Please get in touch if you have questions or concerns about your specific item. You can reach us at accounts@drinkjous.com.

Refund Policy: Any refund will be evaluated on a case-by-case basis as we make it a priority to ensure customer satisfaction. All claims are subject to a 7-day period post-receipt of your order.

Thank you for your business.